Theme Woodmart and WordPress 6.1.1

Good morning,
I continue to receive notifications from wordpress that the theme has security problems and the server on which the site is hosted crashes every two days due to problems related to the theme
what should I do?

Hello,

Could you please clarify what security issue you get notifications about? Send us some details so we can check.

Kind Regards

Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:
Versione di WordPress 6.1.1
Tema attivo: Woodmart Child (versione 1.0.0)
Plugin corrente: WPBakery Page Builder (versione 6.10.0)
Versione PHP 8.1.14

Dettagli dell’errore
====================
Un errore di E_ERROR è stato causato nella linea 34 del file /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/load.php. Messaggio di errore: Uncaught Error: Failed opening required ‘/var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/load.php:34
Stack trace:
#0 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php(52): require_once()
#1 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php(243): Vc_Mapper->init()
#2 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/class-wp-hook.php(308): Vc_Manager->init()
#3 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#4 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
#5 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-settings.php(617): do_action()
#6 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-config.php(102): require_once(‘…’)
#7 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-load.php(50): require_once(‘…’)
#8 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-admin/admin-ajax.php(22): require_once(‘…’)
#9 {main}
thrown

Hello,

It is not a security issue but a PHP error on your website. Could you please try to disable all external plugins and see if it still appears?

Kind Regards

good morning
my plugin are:
image

Attachments:

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Problem is js.composer plugin

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

[Artem Temos]

private content

• This reply was modified 1 year, 10 months ago by Artem Temos.

Hello,

Sorry, but you didn’t send us your WordPress admin username and password. We need this information as well.

Kind Regards

[Artem Temos]

Sorry

• This reply was modified 1 year, 10 months ago by Artem Temos.

Sorry, but you sent your FTP access. But we need wp-admin login and password to be able to check your website.

[Artem Temos]

Good morning
Excuse me
WordPress account is

• This reply was modified 1 year, 10 months ago by Artem Temos.

Hello,

Please, use the Private Content field to post your login information. Otherwise, it will be publicly visible to all visitors.

Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/b9e346863945ee0ee10fd126552d899f

Kind Regards

Good morning
Can I have news about my topic
Thanks

Hello,

Sorry, but as we replied 4 days ago, you provided us with an incorrect password so we still didn’t have a chance to check the problem.

Kind Regards

Good morning
I have send you correct information in private content

Hello,

We see that you customized the theme files. Please, disable the child theme temporarily and reinstall the parent theme. Then test if the error is still there.

Kind Regards

[Author]

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