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Theme Woodmart and WordPress 6.1.1

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #436629

    dodoamsa
    Participant

    Good morning,
    I continue to receive notifications from wordpress that the theme has security problems and the server on which the site is hosted crashes every two days due to problems related to the theme
    what should I do?

    #436637

    Artem Temos
    Keymaster

    Hello,

    Could you please clarify what security issue you get notifications about? Send us some details so we can check.

    Kind Regards

    #436693

    dodoamsa
    Participant

    Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:
    Versione di WordPress 6.1.1
    Tema attivo: Woodmart Child (versione 1.0.0)
    Plugin corrente: WPBakery Page Builder (versione 6.10.0)
    Versione PHP 8.1.14

    Dettagli dell’errore
    ====================
    Un errore di E_ERROR è stato causato nella linea 34 del file /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/load.php. Messaggio di errore: Uncaught Error: Failed opening required ‘/var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/params/load.php:34
    Stack trace:
    #0 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php(52): require_once()
    #1 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php(243): Vc_Mapper->init()
    #2 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/class-wp-hook.php(308): Vc_Manager->init()
    #3 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #4 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #5 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-settings.php(617): do_action()
    #6 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-config.php(102): require_once(‘…’)
    #7 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-load.php(50): require_once(‘…’)
    #8 /var/www/vhosts/armeriabarbuio.it/httpdocs/wp-admin/admin-ajax.php(22): require_once(‘…’)
    #9 {main}
    thrown

    #436888

    Artem Temos
    Keymaster

    Hello,

    It is not a security issue but a PHP error on your website. Could you please try to disable all external plugins and see if it still appears?

    Kind Regards

    #438120

    dodoamsa
    Participant

    good morning
    my plugin are:
    image

    Attachments:
    You must be logged in to view attached files.
    #438127

    dodoamsa
    Participant

    Problem is js.composer plugin

    #438241

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #438426

    dodoamsa
    Participant

    private content

    • This reply was modified 1 month, 3 weeks ago by Artem Temos.
    #438512

    Artem Temos
    Keymaster

    Hello,

    Sorry, but you didn’t send us your WordPress admin username and password. We need this information as well.

    Kind Regards

    #438572

    dodoamsa
    Participant

    Sorry

    • This reply was modified 1 month, 3 weeks ago by Artem Temos.
    #438594

    Artem Temos
    Keymaster

    Sorry, but you sent your FTP access. But we need wp-admin login and password to be able to check your website.

    #438673

    dodoamsa
    Participant

    Good morning
    Excuse me
    WordPress account is

    • This reply was modified 1 month, 3 weeks ago by Artem Temos.
    #438679

    Artem Temos
    Keymaster

    Hello,

    Please, use the Private Content field to post your login information. Otherwise, it will be publicly visible to all visitors.

    Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/b9e346863945ee0ee10fd126552d899f

    Kind Regards

    #440126

    dodoamsa
    Participant

    Good morning
    Can I have news about my topic
    Thanks

    #440140

    Artem Temos
    Keymaster

    Hello,

    Sorry, but as we replied 4 days ago, you provided us with an incorrect password so we still didn’t have a chance to check the problem.

    Kind Regards

    #440201

    dodoamsa
    Participant

    Good morning
    I have send you correct information in private content

    #440211

    Artem Temos
    Keymaster

    Hello,

    We see that you customized the theme files. Please, disable the child theme temporarily and reinstall the parent theme. Then test if the error is still there.

    Kind Regards

Viewing 17 posts - 1 through 17 (of 17 total)