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"There has been a critical error on your wordpress"

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #158895

    uvalux
    Participant

    Hello,

    I am trying to troubleshoot which plugin is causing a conflict using Chrome. I’ve tried to narrow it down by de-activating but we are in a live production environment. Can you please help? Thank you

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    #158921

    uvalux
    Participant

    Update: theme was updated to latest version and issue has appeared to be resolved – but we received the following error with the homepage menu? See screenshot provided. Thank you

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    #158925

    uvalux
    Participant

    Resolved. Please close ticket thank you.

    #158942

    uvalux
    Participant

    Nevermind – Issue still persists. See attached screenshots. How can we debug the issue?

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    #158899

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Enable WP_DEBUG option in the wp-config.php file so you can see the actual error.

    Thank you in advance

    #159183

    uvalux
    Participant

    Here is the debugging report

    #159282

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #160664

    uvalux
    Participant

    Here is the link. I don’t know if it will replicate the issue for you? I’ve attached screenshots from today when I went to refresh the web page.

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    #160695

    Artem Temos
    Keymaster

    We see that you are trying to display a huge amount of the products on one page. Try to decrease it to 10-20 products and check how it works.

    #161660

    uvalux
    Participant

    Ok I have done that. So far so good….

    Since debugging is active, I see this error in the Attributes widget

    #161728

    Artem Temos
    Keymaster

    We will check these notices but you can ignore them for now. They are harmless for your website.

Viewing 11 posts - 1 through 11 (of 11 total)