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there is an error message in the current update

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  • #515436

    cindyminhua
    Participant

    Hello,
    there is an error message in the current update, which makes it impossible to update.

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    #515469

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, feel free to contact us.

    Best Regards.

    #515811

    cindyminhua
    Participant

    Hi
    OK, thanks for the reply, the update has been completed, thank you!

    Best Regards.

    #515834

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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