this bug appearance in almost all my website! I can't delete it!

I have met this question several times, on my single product page, and now, I found that it appears my home page!
It almost disrupted all my layout, I don’t know how to delete it. As shown in the picture, I deleted all the templates, but it still appeared in that position.

actually, I wanna receive your reply, But I DON’T KNOW HOW TO USE THE SUPPORT FORM. I have some disappointing.

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I disabled all the extra plugins, but it is still there.

I hope that somebody could help. it appeared so many times.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, provide the site admin access to the private area we shall check

Best Regards

[Author]

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