Home Forums WoodMart – Premium Template This happen on ios only

This topic contains 7 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 month, 4 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #243750

    itandhome
    Customer

    Hello
    On ios not show image and menu tab not work (ios only). pls help me fix this
    Thank You

    See this link :
    1. http://prntscr.com/vo8scd
    2. http://prntscr.com/vo8tzx
    3. http://prntscr.com/vo8vc1

    Private Content Hidden
    #243828

    Hello,

    I have found that you are using the oldest version of the theme. I have updated the theme and theme plugins on your site, now please update all other 3rd party plugins on the site then check the issue on ios devices. I am sure your issue will be solved.

    Best Regards.

    #244023

    itandhome
    Customer

    When Inspect Dev is run ok but I run on mobile device is not working IOS
    – hamburger menu not click
    – tab hot product still not click
    – image not show in some position
    *** all issue above is happen on first open website on mobile device

    Thank You

    Private Content Hidden
    #244213

    Hello,

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    #244515

    itandhome
    Customer

    We do as you tell me it still can not.
    pls help me fix this.

    Thank You

    Private Content Hidden
    #244519

    Please, turn off all extra plugins so we can check what is wrong.

    #244559

    itandhome
    Customer

    Ok, I turn off all extra plugins already. you can do every think. i backup my website already.
    Thank you

    #244560

    We have tested your website on iOS and it seems to work correctly now.

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