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Thumbnail of post block the content

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  • #385302

    Vangoa_music
    Participant

    Hi team,

    The thumbnails of the blog block the content, what should I do?
    https://paste.pics/67173591860fbdd8923069bef92e3361
    I have attached the link of my site to private content.

    Best regards

    #385368

    Elise Noromit
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Contact Form 7
    Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #386161

    Vangoa_music
    Participant

    Hi Elise,

    I have deactivated all of the plugins except the ones you mentioned, but the problem hasn’t gone.
    Sometimes I thought the page is normal now, but when I refresh the page, the thumbnails of posts block the content again.

    I have made the backup of my site and attached the admin access to the private content, feel free to check. And I don’t know if I’m in a parent theme or child theme.

    Best regards

    #386262

    Elise Noromit
    Keymaster

    Hello,

    Please check the site admin access. I cannot log in.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)