Thumbnails disappear after last update

Hello,

After last update of Woodmart, the thumbnails on the single product page carousel don’t appear anymore : We can’t see the carousel, as per attached.
No change has been done on the theme config.
Can you help?

Thanks
Best regards

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello Artem,

I can give you access if you give me your IP address.
Thanks

[Artem Temos]

Hello,

Here is my current IP

• This reply was modified 2 years, 4 months ago by Artem Temos.

See below.
Thanks!

Hello,

Please, keep all plugins that are not related to our theme temporarily turned off. And switch to the parent theme also.

Kind Regards

You have rights to do it.

Now it works correctly. Please, check it from your side.

Kind Regards

You only switched to default Woodmart theme. It doesn’t fix my issue.

Yes, it looks like you have some custom code in the child theme that breaks this functionality. You need to fix or remove that code from the child theme.
Note that fixing customizations made in the child theme is out of our theme support scope.

Kind Regards

[Author]

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