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Thumbnails issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #474302

    andreiv30
    Participant

    Hello!
    I have the following issue.
    The thumbnails are not created for the first products, once you reach “page 2 of the shop” the thumbnails are created.
    I have already set the size of the thumbnail images in the woocommerce settings.

    Hello!
    I have the following problem.
    The thumbnails are not created for the first products, once you reach “page 2 of the shop” the thumbnails are created.
    I have already set the size of the thumbnail images in the woocommerce settings.

    The same is true on the product page. No thumbnails are created. The images are loading at their maximum size and this is making my site load time difficult.

    #474343

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send me some screenshots of the issue for a better understanding?

    Looking forward to hearing back from you!

    Kind Regards

    #474353

    andreiv30
    Participant

    Check the video: https://drive.google.com/file/d/1rrgfrojpzl27lH78wro6TPePRrawpHKg/view?usp=drive_link

    The first products do not generate their thumbnail.

    #474389

    Luke Nielsen
    Keymaster

    Hello,

    The problem seems to be related to the “srcset” attribute, which is designed to link various image sizes for different screen resolutions. The browser is already responsible for connecting pictures. Because we see this problem only in Chrome, I don’t see this problem in other browsers.

    https://developer.mozilla.org/en-US/docs/Learn/HTML/Multimedia_and_embedding/Responsive_images

    Kind Regards

    #474411

    andreiv30
    Participant

    I also checked with the safari browser. Same issue. The first products to be displayed do not generate their thumbnails, the ones below do.

    #474489

    Luke Nielsen
    Keymaster

    Hello,

    In the Safari browser I don’t see that issue, could you please make a video from your side?

    Looking forward to hearing back from you!

    Kind Regards

    #474705

    andreiv30
    Participant

    Did you get what I meant about the product thumbnail?

    As I said, the first products in the store do not make thumbnails. The ones on page 2 do.

    The problem is that it makes the loading time difficult if you access the site from a weaker internet.

    https://drive.google.com/file/d/1nrx0cUfpG7DhgO7QeCL0tHPApvrnL2Fv/view

    #474799

    Luke Nielsen
    Keymaster

    Hello,

    Please change the “Image size” to “Woocommerce thumbnail” here:

    https://monosnap.com/file/8eaTcGfZx8MtBPPpUDvSFqQ7FL3Wes

    Clear the cache and recheck the issue.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)