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Thumbnails not resizing
- This topic has 9 replies, 2 voices, and was last updated 3 years, 10 months ago by
Elise Noromit.
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March 9, 2021 at 3:13 pm #272158
JNKProductionsParticipantHi,
the thumbnails of my website are not all the same size? I tried to fix it with the Custromizer but nothing changes.
https://www.lefshop.nl/product-category/kleding/
I can’t figure it out.
March 9, 2021 at 9:01 pm #272219
Elise NoromitMemberHello,
You will need to crop the images, please find the instruction on how to do that: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
If you have any questions please feel free to contact us.
Best Regards
March 10, 2021 at 7:15 am #272287
JNKProductionsParticipantYes I tried this, but it’s not working. If i do 1:1 or 4:3 the thumbnails are not showing the same sizes.
I have to upload 1800 products so I have downloaded the images via a CSV.
I am not able to scale all the images in Photoshop, they will be downloaded from the server of the suppliers.I need a way that the thumbnails all look the same size.
March 10, 2021 at 2:32 pm #272429
Elise NoromitMemberHello,
Cropping should work, however, cropping does not make the images nice-looking, please provide your site admin access I will check.
Best Regards
March 10, 2021 at 3:03 pm #272443
JNKProductionsParticipantThe client put some thumbnails from the suppliers server so those images are blurry I know. But most of them are good quality, and the don’t show up nice in the grid.
Details are in private content!
thanks a lot
March 10, 2021 at 11:54 pm #272553
Elise NoromitMemberHello,
Your images differ in height considerably, cropping make the images to be equal, provided images are high enough. When the width is cropped, the height is reduced automatically.
In your case, images high enough look good and small images are spread and that is why they are blurred. It does not depend on the theme, you will have to upload images more or less equal in size.Best Regards
March 11, 2021 at 6:58 am #272606
JNKProductionsParticipantDid u also look on the shop page?
For example page 2 of a category grid list: https://www.lefshop.nl/product-category/kleding/page/2/U see the products above are square, and below they are 4:3. While both product pictures are high enough?
And also how can i change the thumbnails of the related products. See attached. These images are high quality but not equal in height.
And can I fix the background color when i enlarge a product picture for example:
https://www.lefshop.nl/product/blossom-black/I want the background to be white.
Attachments:
You must be logged in to view attached files.March 11, 2021 at 3:14 pm #272765
Elise NoromitMemberHello,
It is not possible to remove the image background. You will have to process images before uploading.
As for the image size, try to crop 1:1, your images are different considerably in size and it would be almost impossible to make them one size and look good.
Best Regards
April 12, 2021 at 11:54 am #281890
JNKProductionsParticipantHi,
i have resized my images. The height is now oke for all the thumbnails but not the width. Many images have some white space around them. How can I fix this?
April 12, 2021 at 6:37 pm #282093
Elise NoromitMemberHello,
I am afraid the only solution is to upload images of equal size and proportion.
Best Regards
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