Home Forums WoodMart – Premium Template Thumbnails not resizing

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month ago.

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  • #272158

    JNKProductions
    Customer

    Hi,

    the thumbnails of my website are not all the same size? I tried to fix it with the Custromizer but nothing changes.

    https://www.lefshop.nl/product-category/kleding/

    I can’t figure it out.

    Private Content Hidden
    #272219

    Hello,

    You will need to crop the images, please find the instruction on how to do that: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    If you have any questions please feel free to contact us.

    Best Regards

    #272287

    JNKProductions
    Customer

    Yes I tried this, but it’s not working. If i do 1:1 or 4:3 the thumbnails are not showing the same sizes.

    I have to upload 1800 products so I have downloaded the images via a CSV.
    I am not able to scale all the images in Photoshop, they will be downloaded from the server of the suppliers.

    I need a way that the thumbnails all look the same size.

    #272429

    Hello,

    Cropping should work, however, cropping does not make the images nice-looking, please provide your site admin access I will check.

    Best Regards

    #272443

    JNKProductions
    Customer

    The client put some thumbnails from the suppliers server so those images are blurry I know. But most of them are good quality, and the don’t show up nice in the grid.

    Details are in private content!

    thanks a lot

    Private Content Hidden
    #272553

    Hello,

    Your images differ in height considerably, cropping make the images to be equal, provided images are high enough. When the width is cropped, the height is reduced automatically.
    In your case, images high enough look good and small images are spread and that is why they are blurred. It does not depend on the theme, you will have to upload images more or less equal in size.

    Best Regards

    #272606

    JNKProductions
    Customer

    Did u also look on the shop page?
    For example page 2 of a category grid list: https://www.lefshop.nl/product-category/kleding/page/2/

    U see the products above are square, and below they are 4:3. While both product pictures are high enough?

    And also how can i change the thumbnails of the related products. See attached. These images are high quality but not equal in height.

    And can I fix the background color when i enlarge a product picture for example:
    https://www.lefshop.nl/product/blossom-black/

    I want the background to be white.

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    #272765

    Hello,

    It is not possible to remove the image background. You will have to process images before uploading.

    As for the image size, try to crop 1:1, your images are different considerably in size and it would be almost impossible to make them one size and look good.

    Best Regards

    #281890

    JNKProductions
    Customer

    Hi,

    i have resized my images. The height is now oke for all the thumbnails but not the width. Many images have some white space around them. How can I fix this?

    #282093

    Hello,

    I am afraid the only solution is to upload images of equal size and proportion.

    Best Regards

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