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Timer error mobile
- This topic has 7 replies, 2 voices, and was last updated 4 years, 5 months ago by Aizaz Imtiaz Awan.
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May 14, 2020 at 2:17 am #194791
umitcanyavuzParticipantHi
I have a problem with the timer, there is no problem on the desktop but it does not work on mobileAttachments:
You must be logged in to view attached files.May 14, 2020 at 6:04 am #194817
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached and visited your website and its working the same for the mobile and desktop version.
Screenshot of Desktop: https://ibb.co/G5TZJb5
Screenshot of Mobile: https://ibb.co/r56M7sr
If you are trying to ask anything else then provide with some relevant screenshot of the specific area to check it myself and help you out accordingly.
Best Regards.
May 14, 2020 at 7:01 am #194835
umitcanyavuzParticipantworks on the desktop but writes “NaN” where the numbers should be on mobile, I don’t understand much
May 14, 2020 at 7:32 am #194848
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website again and it’s displaying NaN on the desktop as well. Please clear cache and check back.
Screenshot for Clarification: https://ibb.co/sRtx66Z
Please make sure that you have enabled and set the countdown timer correctly because currently NaN is displayed on both mobile and desktop.
You can read our detailed documentation on how to enable it in the following link:
https://xtemos.com/docs/woodmart/faq-guides/display-countdown-timer-product/Best Regards.
May 14, 2020 at 8:48 am #194882
umitcanyavuzParticipantI’m not sure you understand me,
I don’t want NaN text, I want a timer
I think your link is old, no countdown on the store page
What does NaN writing mean? I cleared and checked my caches and it doesn’t write NaN on desktop but it writes on mobileMay 14, 2020 at 10:26 am #194923
Aizaz Imtiaz AwanKeymasterHello,
Sorry for misunderstanding. I have revisited your website and the timer is displayed on mobile view of the website as well. Please clear cache and check back.
Screenshot for Clarification: https://ibb.co/sggWwY4
Best Regards.
May 14, 2020 at 10:31 am #194926
umitcanyavuzParticipantno š I know how to clear the cache
but you are looking at the mobile version from the desktop,
please check with a mobile phone
I tried it on all browsers but it says NaN in allMay 14, 2020 at 11:58 am #194952
Aizaz Imtiaz AwanKeymasterHello,
No I havenāt added the screenshot from the Mobile view of the browser. I have checked it on mobile and its working absolutely fine.
Screenshot for Clarification: https://ibb.co/yygcXm7
It seems to be a cache issue on your end. You can try changing your browser.
Best Regards.
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