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Timer error mobile

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  • #194791

    umitcanyavuz
    Participant

    Hi
    I have a problem with the timer, there is no problem on the desktop but it does not work on mobile

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    #194817

    Hello,

    I saw the screenshot you attached and visited your website and its working the same for the mobile and desktop version.

    Screenshot of Desktop: https://ibb.co/G5TZJb5

    Screenshot of Mobile: https://ibb.co/r56M7sr

    If you are trying to ask anything else then provide with some relevant screenshot of the specific area to check it myself and help you out accordingly.

    Best Regards.

    #194835

    umitcanyavuz
    Participant

    works on the desktop but writes “NaN” where the numbers should be on mobile, I don’t understand much

    #194848

    Hello,

    I have visited your website again and it’s displaying NaN on the desktop as well. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/sRtx66Z

    Please make sure that you have enabled and set the countdown timer correctly because currently NaN is displayed on both mobile and desktop.

    You can read our detailed documentation on how to enable it in the following link:
    https://xtemos.com/docs/woodmart/faq-guides/display-countdown-timer-product/

    Best Regards.

    #194882

    umitcanyavuz
    Participant

    I’m not sure you understand me,
    I don’t want NaN text, I want a timer
    I think your link is old, no countdown on the store page
    What does NaN writing mean? I cleared and checked my caches and it doesn’t write NaN on desktop but it writes on mobile

    #194923

    Hello,

    Sorry for misunderstanding. I have revisited your website and the timer is displayed on mobile view of the website as well. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/sggWwY4

    Best Regards.

    #194926

    umitcanyavuz
    Participant

    no šŸ™ I know how to clear the cache
    but you are looking at the mobile version from the desktop,
    please check with a mobile phone
    I tried it on all browsers but it says NaN in all

    #194952

    Hello,

    No I havenā€™t added the screenshot from the Mobile view of the browser. I have checked it on mobile and its working absolutely fine.

    Screenshot for Clarification: https://ibb.co/yygcXm7

    It seems to be a cache issue on your end. You can try changing your browser.

    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)