title section not showing

Hello,
Could you possibly attach the screenshot, so that the tech support of the hosting could deal with the issues?
Much appreciated

You can send the same screenshot https://gyazo.com/9309f1c699b020569a4b40ba79949c5c

So it always stops on 14th hop and nothing happens then , no matter how much time they wait?
I’ve tried the credentials from different computers in different parts of the world.
The only which can’t get connected seems to be the one you use.

Yes, and the fact is that we can’t connect to your server using FTP, unfortunately.

That’s a pity because the server support can’t help identify the issue until the get from the computer a screenshot with the complete traceroute command.

Hello,

Could you please unblock our IP so we can try to edit files in the dashboard? https://gyazo.com/a7e9822dce134fa2be0d25d0bcae9d8b

Kind Regards

Hello,
176.98.91.47 is unblocked.
Are there any other ips to unblock?
Thank you for looking into the issue

Sorry, but IP is changed and now it is blocked again https://gyazo.com/91ee980cd61bd09503ecaa1ecf29e6ce

Could you possibly try now again. I should be working.
Thank you

Unfortunately no, still the same and IP is not changed.

That is strange because I turned off the protection.
What the the ip address?

Here is my IP 176.98.71.246

I added your ip, it should be fine now.

Hello,

Unfortunately, I’ve been unable to resolve the access issue that I’ve replicated. This problem with the titles is, in fact, occurring across all the websites I manage.

I must request a brief pause in our proceedings, as I need to organize access for you to at least one of the websites with the theme.

Thank you for your patience.

Hello,

Yes, we still can’t access it. But maybe we are talking about different websites because I can see you sent a few websites. Try to disable the blocking mechanism temporarily and resend your admin URL, URL of the page with the problem, and admin access.

Kind Regards

[Author]

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