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Top Bar Not Displaying

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  • #602333

    roosites.com
    Participant

    The top bar is not displaying. I checked the header builder and it is enabled and not hidden, yet the top bar doesn’t display. please advise.

    • This topic was modified 1 day, 3 hours ago by roosites.com.
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    #602523

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #602545

    roosites.com
    Participant

    Thank you, I have added the credentials. I have recently took over this site, and still learning about what the previous developer had done. I have the theme and all the plug-ins up to date.

    #602595

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    #602635

    roosites.com
    Participant

    Thanks, I copied the site into staging, and disabled all but woodmart core and WP bakery. Credentials are below for the staging environment.

Viewing 5 posts - 1 through 5 (of 5 total)