Home Forums WoodMart support forum Transition effect when selecting product attributes is unstable

Transition effect when selecting product attributes is unstable

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #612837

    dhndigitalmarketing
    Participant

    I want to ask that every time I choose to change the product color to black or white, sometimes the transition effect is very stable, but sometimes the transition effect is a bit jerky like in the video, what is the cause and how to fix it?

    Attachments:
    You must be logged in to view attached files.
    #612937

    Luke Nielsen
    Member

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #613224

    dhndigitalmarketing
    Participant

    I’m a little shy about handing over my account but I’ll take a screenshot of everything you need and what I did. I just created a product title, wrote a little product text, a product image (no product gallery) and uploaded product variation images in the ‘variations’, that’s all I did.

    Attachments:
    You must be logged in to view attached files.
    #613457

    Luke Nielsen
    Member

    Hello,

    Could you please send me a video where it works well so I compare those videos?

    Thank you in advance.

    Kind Regards

    #613610

    dhndigitalmarketing
    Participant

    I have included the video in the question attachment, I have included the link in the additional information so you can easily see the problem I am describing.

    #613616

    dhndigitalmarketing
    Participant

    I sent 2 more videos, one smooth video and one slightly jerky video below the product for you to easily observe.

    Attachments:
    You must be logged in to view attached files.
    #613818

    Luke Nielsen
    Member

    Hello,

    It happens due to the heavy images https://prnt.sc/cG20xeqEacJp, optimize images as described here – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_3, install a cache plugin and recheck the issue.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)