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This topic has 16 replies, 2 voices, and was last updated 3 years, 11 months ago by Elise Noromit.

Viewing 17 posts - 1 through 17 (of 17 total)

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May 14, 2020 at 4:46 pm #195052

badr
Participant

Hello,

Some translations doesn’t work proprely with Loco translate even if we delete the cache.

Best regards.

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May 14, 2020 at 9:02 pm #195118

Elise Noromit
Member

Hello,

Please synchronize your file and disable cache plugins.

Best Regards

May 15, 2020 at 12:20 am #195148

badr
Participant

Hello,

Thank you for your time.
All words had be translated except the “shopping cart” and “close” in the widget side bar.
May i know how to resolve it.

Best regards.

May 15, 2020 at 8:18 am #195218

Elise Noromit
Member

Hello,

Try to find in Loco > Plugins > Woocommerce

Best Regards

May 15, 2020 at 12:05 pm #195316

badr
Participant

Hello,

I didn’t find it in Woocommerce too.

Best regards.

May 15, 2020 at 1:59 pm #195365

Elise Noromit
Member

Hello,

Please provide the site admin access to the private area.

Best Regards

May 15, 2020 at 2:04 pm #195366

badr
Participant

Here it is.

Best regards.

May 16, 2020 at 9:27 am #195481

Elise Noromit
Member

Hello,

I cannot log in. Please check the credentials once more https://prnt.sc/shu3pi

Best Regards

May 16, 2020 at 12:20 pm #195513

badr
Participant

Hello,
Sorry.

May 16, 2020 at 3:20 pm #195537

Elise Noromit
Member

Hello,

Please disable the cache plugins or clean the cache and check again.

Best Regards

May 16, 2020 at 5:11 pm #195558

badr
Participant

Hi again,

Sorry about that but it returns the same result even when i disable the cache and also tested in different devices.

best regards.

May 16, 2020 at 5:20 pm #195559

badr
Participant

The “Quick Shop” button also please.

May 17, 2020 at 5:25 pm #195738

Elise Noromit
Member

Hello,

The file has been modified.

Please upload the recent theme version, take the file from basel\languages\basel.pot upload to the same folder on your server and synchronize the translations.

Best Rgards

May 17, 2020 at 6:05 pm #195748

badr
Participant

What file please ? And can you please assist us to do it safety .

Best regards.

May 18, 2020 at 6:00 am #195802

Elise Noromit
Member

Hello,

You need to take this file from the theme folder: basel\languages\basel.pot

and upload to your site in this folder: basel\languages\basel.pot

Best Regards

May 18, 2020 at 2:30 pm #195928

badr
Participant

Oh Great ! Now it works finally.
Thank you.

May 18, 2020 at 8:07 pm #195970

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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