Translate Shop Header Banner

Hi,

We need help on translating shop header banner: theme settings > sop > header banner

we’ve build it with html_blocks and we don’t found the block in WPML and can’t find it on Loco translate aswell,

Help us please,

Hello,

Navigate to WPML > String Translation > Choose the admin_text_woodmart_option from the dropdown and find the title and the content block http://prntscr.com/lx5qpz

Best Regards

Hi,

I don’t find the string that I need to translate, see attached below: http://prntscr.com/nvx11y

What you gived me is the tabs translation, I need the “popup-text” one,

I attached aswell my “admin_text_woodmart_option” strings for show you there is no “popup-text” string: http://prntscr.com/nvxacm

Woodmart V. 3.7.0

Hello,

Please provide your site admin access to the private area

Best Regards

Attached at Private Content

Hello,

Your login page does not work, when I try to login by means of the login form, I cannot, please check the credentials.

Best Regards

Try this please

Hello,

When I try to enter your site I see this http://prntscr.com/nwz1x7

Best Regards

Hi,

Give me your IP Adress for give you access please, it seems to be some security rule

Hello,

Best Regards

Hi,

Try it now please, I’ve added your IP at the firewall’s whitelist

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and disable the blocking soft so that other team members could see, I cannot provide all IPs

Best Regards

Hi,

We’re running an ads campaign and we can’t make changes on our website by now, and we was needing to translate a shop message because we have ads on different languages 🙁

Hello,

Make a staging platform, clone and transfer your site so that we could fix this without influence on your ads

Best Regards

[Author]

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