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Translated Page disoriented after wpml translation

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #337614

    keeraikadai
    Participant

    Hi,
    After wpml auto translation feature, the arabic language home page https://www.keeraikadai.com/?lang=ar is disoriented. Please compare with default home page
    http://www.keeraikadai.com to find the difference and issue and give me the fix. The wpml support let us down saying contact woodmart support.

    #337736

    Hello,

    I have found that you are using the old version of WordPress. Please take the complete backup of your site then update the WordPress Version to the latest version.

    I am sure your issue will be solved.

    Best Regards.

    #337941

    keeraikadai
    Participant

    Hi the site is updated to the latest version. But still the problem exist.

    #338072

    Hello,

    The page is working fine. You have to update the data and content on the Arabic page like now I have added the SA slider shortcode in the slider section on the Arabic page: https://ibb.co/xjryP4G

    You have to translate all the pages and content on the site in all languages then it will work fine.

    Thanks.

    #338081

    keeraikadai
    Participant

    Please note u have not given any proper instruction or have logged in and rectified the problem. I have attached the picture with clear markers on whats the issue. U first said update wordpress it will work and it dint work. The whole page of arabic translation is disoriented. What has to be on the right side is swapped to left side. Please refer to the attached photo for the issue. If you unable to fight solution, please ask a senior support staff with sound knowledge to assist. We can keep waiting 12 to 24 hours for each replies. Kindly sort this out.

    #338085

    Hello,

    Please share the screenshot of your issue for better understanding.

    Thanks.

    #338087

    keeraikadai
    Participant

    https://ibb.co/RPLVHKS

    Please find attachment for high quality

    Attachments:
    You must be logged in to view attached files.
    #338089

    keeraikadai
    Participant

    Please compare the arabic version the pic i sent with the home page english default https://www.keeraikadai.com/ u will understand

    #338102

    Artem Temos
    Keymaster

    Hello,

    We are sorry for the misunderstanding, but, actually, it is how our theme’s RTL version is designed. Everything changes their orientation including header rows, footer widgets as well as other rows created with Elementor. Nothing wrong there.

    Kind Regards

    #338105

    keeraikadai
    Participant

    Hi i understand thats how your theme works, but this dint happen with other two languages tamil and hindi. Atleast give me a solution what to do now to correct this problem. Please give me the solution in detail how to rectify this.

    #338112

    Artem Temos
    Keymaster

    That is because other languages are LTR (Left-to-right) and not RTL https://monosnap.com/file/zFv51R1XUjV0Vue6sDka1Jwh0clFPR

    #338136

    keeraikadai
    Participant

    Why photos dont appear. Give solution for other problems

    #338152

    Artem Temos
    Keymaster

    I mean that only the Arabic language is RTL. All other languages are LTR that is why they look different.

    What other problems do you mean?

    #338158

    keeraikadai
    Participant

    The Photos dont appear, the image or icons after the first slider dont appear. I dont know why are u not checking properly before a support reply.

    #338183

    Artem Temos
    Keymaster

    1. Categories images. We checked your category on Arabic version in admin panel and it doesn’t have any images uploaded. Check the screenshot https://monosnap.com/file/F0IEs7i3sovkG5nwWewNF5wLIfgkor

    2. Your icons are displayed with the help of some extra plugin. It is not our theme standard element. You need to contact plugin developers for help on this matter https://monosnap.com/file/sIAnxTdMPptdDrGL6ADNCDZsAGOdrT

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Viewing 15 posts - 1 through 15 (of 15 total)