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Translation

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  • #60447

    Fireball
    Participant

    Hi, since all update due to GDPR ( Woocommerce, Woodmart…), I have lost my translation in French. I have tried during several hours, all theme (child / parent) and all plug-in, but impossible to translate some important words with the loco translate procceed… There is certainly a mistake somewhere that I can’t solve…
    And as I use Woodmart for several French clients, it is a big problem for me….
    i.e translation of product / products on menu category header shop page
    qty / price in variable product on phone
    clear filters…
    May you help me please…
    Best Regards.

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    #60460

    Hello,

    In order to avoid the translation loose keep translation files in wp-content/languages/themes

    Best Regards

    #60466

    Fireball
    Participant

    It seems that the files are here. The problem is impossible to have the traduction as in attachment. Files seems translate but on the website, always in English…

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    #60512

    Artem Temos
    Keymaster

    Try to click on “Sync” button in the Loco Translate to synchronize the translation file and try to translate your texts again.

    #60542

    Fireball
    Participant

    Hi, I have tryed to do this and a lot of others things before ask your help.
    But now, I have lost all my French translation and so many hours of work…
    And actually, impossible to translate again…
    There is certainly something wrong in my configuration of loco translate, may be on me.
    But may you have a look please ? I feel terrible for my clients…
    Thanks a lot for your help?

    #60554

    Artem Temos
    Keymaster

    But we just checked your translations after “Sync” and it worked well. Could you please specify a particular word that you can’t translate and we will check it?

    #60556

    Fireball
    Participant

    Soory, I have bought your theme for sevearl clients. On which website do you go ?
    The problem is with leds-pros.fr
    Actually if I go to woodmart or woodmart child translation edit, no word appears for translation on reseach wordto translate….

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    #60560

    Artem Temos
    Keymaster

    You need to translate parent theme only https://gyazo.com/30098ca7432521f722106f4f6939b65f

    #60561

    Fireball
    Participant

    and do you know why I have loose my translation after update
    and how to do to not loose it again ?

    #60569

    Artem Temos
    Keymaster

    Be sure that you store your translations files in the folder wp-content/languages/themes as shown in our video tutorial https://www.youtube.com/watch?v=D3NsDdMzsls

    #60570

    Fireball
    Participant

    Thanks. But there are some changes / video. So, may you tell me exactly in which folder. The new display is in attachment.
    Thanks a lot.

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    #60575

    Artem Temos
    Keymaster

    In the folder languages/themes

    #60576

    Fireball
    Participant

    Thank you for your help. I hope that next update I will not loose my translation..
    Best Regards

    #60598

    Artem Temos
    Keymaster

    You are welcome!

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