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Translation in several strings does not work

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  • #514317

    Jonatas
    Participant

    Hello,
    translation is not working on several texts on the topic,
    I’m using the Loco Translate plugin, within the plugin the translation is already done, but it doesn’t appear on the front-end.
    attached examples.

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    #514469

    Hello,

    Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Woodmart >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

    Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

    Also, please Navigate to Loco >> Plugins >> Woodmart-Core >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
    https://wordpress.org/plugins/loco-translate/

    Note:
    1. Custom (recommended)
    2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.
    https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order
    If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
    https://localise.biz/wordpress/plugin/manual/filesystem

    For more information please read the theme documentation here:
    https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    Best Regards.

    #520460

    Jonatas
    Participant

    Hello,
    I did everything you told me, but the problem with the translations persists. I think there’s a problem with the theme, as it can’t translate, I’m
    using the Loco Translate plugin.

    #520893

    Hello,

    Can you please send me the correct login details of your site so I will check and solve the translation issue.

    Best Regards.

    #520965

    Jonatas
    Participant

    Extra information

    #521241

    Hello,

    Your issue has been solved. Please check the site now after removing the browser cache.

    Best Regards.

    #521337

    Jonatas
    Participant

    Hello, I checked the website after the changes you made and noticed that you only resolved one string (I sent an image of what was corrected). Now, the rest of the site remains untranslated. I did everything they told me to check: I cleared the browser cache and opened an incognito tab, but the problem persists (I sent the images for you to check). Furthermore, in the Loco Translate plugin, everything is correct. I would also like to know what you did to try to solve the problem.

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    #521622
    #521702

    Jonatas
    Participant

    I did everything I was told and managed to translate almost everything. The only exception was the “Return to Shop” string. This is a pop-up that opens sideways in WooCommerce. Although I have already done the translation in the settings, this particular string is not being translated correctly. I sent the print so you can check exactly where the problem is.

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    #521868

    Hello,

    Your issue has been solved. Please check the site after removing the browser cache.
    https://ibb.co/8PLY1zL

    Best Regards.

    #521989

    Jonatas
    Participant

    Hello, this string was missing, I saw this now on the wish list, the translation is also not working with plugin loco translate. I shared the image for you to see

    • This reply was modified 2 months, 1 week ago by Jonatas.
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    #522185

    Hello,

    The translation is working fine, I did not see any issue with the wishlist translation: https://ibb.co/dLDTzQZ

    https://ibb.co/R7Y1PdS

    Best Regards.

    #522597

    Jonatas
    Participant

    Hello,
    I checked that there is a missing translation in this popup when you click on ‘create wish list’, it is in the image
    where is the translation problem.

    Attachments:
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    #522858

    Hello,

    It is the cache issue, there is no issue with the translation. Please delete all sorts of cache from the site cache plugins and from the server cache apps and then disable them until you finish the site.

    I am sure after disabling the cache your issue will be solved.

    Best Regards.

    #523086

    Jonatas
    Participant

    Hello,
    I deleted any type of cache and disabled plugins that did this, both on the site and on the server side. However, even so, the problem persists. I noticed one thing: since the wishlist information is transmitted via Ajax, the theme is unable to translate on the first load. So when it loads again, it translates. In the video, I showed the points that are not being translated when logging in with Google. When logging in, the first message is displayed without translation and then the other strings are also not translated, as shown in the video link I left attached.

    #523341

    Artem Temos
    Keymaster

    Hello,

    Are you able to provide us with your FTP access so we can troubleshoot it and provide you with a solution?

    Kind Regards

    #523794

    Jonatas
    Participant

    Yes I can

    #523806

    Artem Temos
    Keymaster

    Please, clarify your FTP host as well.

    #523832

    Jonatas
    Participant

    Yes

    #523922

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we can’t connect with this information https://prnt.sc/Tc3fX-DjJOfP

    Kind Regards

    #526202

    Jonatas
    Participant

    Hello,
    I configured it on the server, try accessing these new credentials now it will work

    #526310

    Artem Temos
    Keymaster

    Hello,

    Sorry, but this FTP seems to be wrong as well https://prnt.sc/BILhvW1xSNJX

    Kind Regards

    #526556

    Jonatas
    Participant

    I did the tests here now I will be able to access normally

    #526886

    Artem Temos
    Keymaster

    We have fixed this on your website. Please, check how it works now.

    #526942

    Jonatas
    Participant

    Did you solve the problem now, just out of curiosity, how did you solve this problem?

    #526951

    Artem Temos
    Keymaster

    Translation files were located in the wrong place. We have moved them to the right directory.

    #528292

    Jonatas
    Participant

    Hello, the theme was updated and after that there was a translation that lost the configuration of the loco translate plugin, in the video it shows what is not being translated.

    #528421

    Artem Temos
    Keymaster

    We have synchronized the translation file and now it works well https://monosnap.com/file/jIyuCkEDOkhxERaUtotsdHFtbvbwhq

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Viewing 28 posts - 1 through 28 (of 28 total)