Translation with Loco

We are having a issue with the translation. We use Loco translate. Works perfect exept for 1 translation. If you click on the cart icon a sidebar appears. Now the button “Return to shop” we try to translate but it does not translate. Very strange. The rest of the translation seems to work fine. A little help would be appreciated:)

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi,
Yes I could do that but we have a live webshop were people buy products. So I don’t think that is wise to do at this time of day.

I could give you the admin en ftp inlog without the deactivations of the plugin.

OK, send us so we can check without plugins deactivation.

[Artem Temos]

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• This reply was modified 1 year, 3 months ago by Artem Temos.

Please, check your FTP access. We can’t access your server now https://prnt.sc/yhuLH6YNkElJ

Kind Regards

Could you give us your ip ? So we can whitelist you guys. Sorry.

Sure, here it is 176.98.71.156

Try again pls.

We still can’t connect to your server via FTP.

Hostname: da03.nijm.nl without the ftp

We still can’t connect. Here is a screenshot https://prnt.sc/0DF_yWytV-kN
Please, send us your username and password too.

User is not de admin name. Pls use zozowon

Do you got any updates? We now see mixed up translations. Want to remind you that we have live website.

When we use a different setting see img. We see mixed translation we after we cleared the cache.

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We have fixed the button translation. We didn’t change any translations on your website. It was due to WP Rocket cache.

Ok, thank you! I had a feeling that I could be related to Wp-rocket. Any advice regarding settings for Wp-rocket?

No worries, it will not happen again. As for the WP Rocket settings, check our tutorial here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

Ok, thanks alot! Did you install infiniteWp?

No, we didn’t install this plugin. But we installed Transient manager. If you still see it on your website, you can freely uninstall it.

Ok, Isee. Thanks again for the awesome support! ….And this wonderful theme. We always used Porto but I think this is the better theme if you compare. Very nice theme and functionality.

Thank you very much for the feedback. Feel free to contact us if you have any further questions.

Kind Regards

[Author]

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