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unable to activate woodmart core plugin
- This topic has 8 replies, 3 voices, and was last updated 1 year, 6 months ago by Artem Temos.
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May 24, 2023 at 7:53 pm #469697
lydialhtingParticipantI just purchased this. but i am already having many problems, please help.
unable to activate woodmart core plugin, even after updating everything, and deactivating all other plugins that is not needed. after trying many times. it is still not working.- This topic was modified 1 year, 6 months ago by lydialhting.
- This topic was modified 1 year, 6 months ago by lydialhting.
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You must be logged in to view attached files.May 25, 2023 at 1:46 am #469746
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
May 25, 2023 at 4:15 am #469781
lydialhtingParticipantHere please
May 25, 2023 at 9:22 am #469805
Artem TemosKeymasterTry to deactivate our core plugin for Basel theme since they can’t be activated at the same time https://gyazo.com/ac5851bd3090ec9694a2c622a71ccbff
Then you will be able to activate WoodMart core without problems.May 25, 2023 at 10:14 am #469834
lydialhtingParticipantThank you so much
I have successfully activated it now.While installing/activating I was given a choice to go with Elemento or WPbakery.
I had used WPBakery previously with my Basel theme
and now i would like to try something new hence i have chosen the elemento one while installing/activating.but on my backend it shows this:
The following recommended plugin is currently inactive: WPBakery Page Builder.Do I need to activate them both?
May 25, 2023 at 10:39 am #469844
lydialhtingParticipantHi i am unable to edit the theme layout as well.
my media photos doesnt show up even after loading for very long.Also when I try to update the theme setting this shows:
This page isn’t workingdesignercakes.sg is currently unable to handle this request.
HTTP ERROR 500and also…. now the website cant be viewed at all
Error 503. Service Unavailable
The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.im not sure, please advise what i can do about this situation
Thanks in advance!
May 25, 2023 at 11:24 am #469858
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
May 25, 2023 at 11:51 am #469864
lydialhtingParticipantHi those themes worked fine before that. After which I tried Basel problems persists, hence now i wanted to give woodmart a go but the problems are the same.
I am not sure what could help, if you could advise. TIA.May 25, 2023 at 3:10 pm #469924
Artem TemosKeymasterHello,
Please, switch to the default WordPress theme so we can check how it works there. Then we will switch to WoodMart and compare both themes.
Kind Regards
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Tagged: Plugins, Woodmart Core
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