Home Forums WoodMart support forum Unable to add product bundles and variant image swatch options

Unable to add product bundles and variant image swatch options

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #418873

    jingyi
    Participant

    1. I have turned on the bundle option in the theme settings and added the bundle in a single product, but it doesn’t show up.
    2. I turn on the variant image color palette option, but it doesn’t show up.

    #418990

    Hello,

    Please update the theme and all the plugins in Appearance > Install plugins. Check the issue and let us know if the problem remains.

    Best Regards

    #419101

    jingyi
    Participant

    I updated the theme to 7.03 and it still doesn’t show up.
    I restored a backup because your theme doesn’t have a Japanese template and I don’t want to rework the language again.

    #419410

    Hello,

    Please clone your site and migrate to a staging platform so that we could update the theme, switch to the parent theme and deactivate other plugins.

    Best Regards

    #419698

    jingyi
    Participant

    I’ve upgraded the theme and installed the subtheme and I get a fatal error, I can’t translate the theme language. I use translate themes with locotranslate.
    Currently I have the following problem
    1. Product bundle sales cannot be opened
    2. Unable to use variant objects instead of swatches
    3. The theme language cannot be translated

    #419978

    Hello,

    Do you see the fatal error on the parent theme?

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #419987

    jingyi
    Participant

    I deactivated all plugins, used the latest version of the theme, not working

    #420256

    Hello,

    Please restore the site from the backup, and clone it to the staging site, we will check deeper.

    Best Regards

    #420261

    jingyi
    Participant

    I have made a backup. At present, the website uses the latest theme and the cache function is turned off. Please help me find the problem as soon as possible, thank you.

    #420278

    Hello,

    Please clone the site and move to the staging site, prove the access so that we could test the site not damaging the live site.

    Best Regards

    #420283

    jingyi
    Participant

    I’ve made a backup so you can test it directly.

    #420977

    Hello,

    I have double-checked with our developers, Frequently bought together works when the product is created in WoodMart Layouts or when the default Woocommerce single product.

    Your product is created by means of Elementor builder, you need to recreate it with WoodMart builder: https://xtemos.com/docs-topic/single-product-page-builder/

    You will find the widget showing Frequently bought together and add to the created layout. https://monosnap.com/file/Psx4SdP2XjcnXIjCOrBRQk05F6d1BD

    You need to recreate all the attributes slugs in Latin letters, otherwise, it would not work.

    As for the “theme language cannot be translated” please advise how to see the problem. We have checked and cannot figure out the issue.

    Best Regards

    #421513

    jingyi
    Participant

    I solved part of the problem, but I followed your method of creating variant properties and still can’t display the image. All other functions work fine.

    #421974
    #421989

    jingyi
    Participant

    https://www.tenshilover.jp/product/goods-240/
    The swatches display fine, but the variant image still doesn’t show up.

    #422173

    Hello,

    Please disable the color in the attribute item as it has priority https://monosnap.com/file/k1dNqXDvYFhUlB1Ydv7f8mfZsgQePZ

    You need to select an image or text and configure every attribute item this way, in addition, you need to enable these options in the Theme Settings: https://monosnap.com/file/INNHCrGTFfpWCYwrg7OwmyRHjcplyp

    In this case, the images of the product variations would be shown.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 16 posts - 1 through 16 (of 16 total)