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Unable to add product bundles and variant image swatch options
- This topic has 15 replies, 2 voices, and was last updated 1 year, 7 months ago by
Elise Noromit.
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AuthorPosts
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November 5, 2022 at 12:48 pm #418873
jingyiParticipant1. I have turned on the bundle option in the theme settings and added the bundle in a single product, but it doesn’t show up.
2. I turn on the variant image color palette option, but it doesn’t show up.November 6, 2022 at 6:56 am #418990
Elise NoromitMemberHello,
Please update the theme and all the plugins in Appearance > Install plugins. Check the issue and let us know if the problem remains.
Best Regards
November 7, 2022 at 6:16 am #419101
jingyiParticipantI updated the theme to 7.03 and it still doesn’t show up.
I restored a backup because your theme doesn’t have a Japanese template and I don’t want to rework the language again.November 8, 2022 at 3:09 am #419410
Elise NoromitMemberHello,
Please clone your site and migrate to a staging platform so that we could update the theme, switch to the parent theme and deactivate other plugins.
Best Regards
November 9, 2022 at 5:48 am #419698
jingyiParticipantI’ve upgraded the theme and installed the subtheme and I get a fatal error, I can’t translate the theme language. I use translate themes with locotranslate.
Currently I have the following problem
1. Product bundle sales cannot be opened
2. Unable to use variant objects instead of swatches
3. The theme language cannot be translatedNovember 10, 2022 at 5:10 am #419978
Elise NoromitMemberHello,
Do you see the fatal error on the parent theme?
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
November 10, 2022 at 5:49 am #419987
jingyiParticipantI deactivated all plugins, used the latest version of the theme, not working
November 11, 2022 at 3:41 am #420256
Elise NoromitMemberHello,
Please restore the site from the backup, and clone it to the staging site, we will check deeper.
Best Regards
November 11, 2022 at 4:23 am #420261
jingyiParticipantI have made a backup. At present, the website uses the latest theme and the cache function is turned off. Please help me find the problem as soon as possible, thank you.
November 11, 2022 at 5:41 am #420278
Elise NoromitMemberHello,
Please clone the site and move to the staging site, prove the access so that we could test the site not damaging the live site.
Best Regards
November 11, 2022 at 6:17 am #420283
jingyiParticipantI’ve made a backup so you can test it directly.
November 14, 2022 at 4:04 pm #420977
Elise NoromitMemberHello,
I have double-checked with our developers, Frequently bought together works when the product is created in WoodMart Layouts or when the default Woocommerce single product.
Your product is created by means of Elementor builder, you need to recreate it with WoodMart builder: https://xtemos.com/docs-topic/single-product-page-builder/
You will find the widget showing Frequently bought together and add to the created layout. https://monosnap.com/file/Psx4SdP2XjcnXIjCOrBRQk05F6d1BD
You need to recreate all the attributes slugs in Latin letters, otherwise, it would not work.
As for the “theme language cannot be translated” please advise how to see the problem. We have checked and cannot figure out the issue.
Best Regards
November 16, 2022 at 11:05 am #421513
jingyiParticipantI solved part of the problem, but I followed your method of creating variant properties and still can’t display the image. All other functions work fine.
November 18, 2022 at 3:49 am #421974
Elise NoromitMemberHello,
You need to use global attributes instead of custom attributes to make it work. Please check how it works:
https://monosnap.com/file/rxL1xa10Z6U8LcNT9ZVPxaRrveShwY. https://monosnap.com/file/hOFkN6U0e9JCpbIg3XsSnqeqQu4mus, https://monosnap.com/file/Td93eOvinBtuFodhGhTnEbzsGsoeZo
https://monosnap.com/file/3xECILRVX5psTDZp1btD9GhhP6SzqZBest Regards
November 18, 2022 at 5:04 am #421989
jingyiParticipanthttps://www.tenshilover.jp/product/goods-240/
The swatches display fine, but the variant image still doesn’t show up.November 19, 2022 at 3:54 am #422173
Elise NoromitMemberHello,
Please disable the color in the attribute item as it has priority https://monosnap.com/file/k1dNqXDvYFhUlB1Ydv7f8mfZsgQePZ
You need to select an image or text and configure every attribute item this way, in addition, you need to enable these options in the Theme Settings: https://monosnap.com/file/INNHCrGTFfpWCYwrg7OwmyRHjcplyp
In this case, the images of the product variations would be shown.
If you have any questions please feel free to contact us.
Best Regards
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