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Unable to install theme update

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  • Author
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  • #186903

    Webmeshtar
    Participant

    Hi there,

    following error occure after trying to update Woodmart to current version:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    All previous updates of Woodmart theme until now works just fine.

    Please, could you help us with this?

    Br
    Darko

    #186916

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

    #186954

    Webmeshtar
    Participant

    Thank you! We manage to update after few attempt.

    #186965

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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