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Unable to retrieve dynamic labels

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #586224

    huaileiwang
    Participant

    Hello, I am unable to call ACF’s dynamic tags while editing the layouts page.
    But when I changed the theme to Hello, I was able to call ACF’s dynamic tags normally again.
    May I ask if Woodmart has any settings related to this?

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    #586352

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify, does it work on the default product page in our theme? (when the layout page is disabled)

    Thank you for your time.

    Kind Regards

    #586357

    huaileiwang
    Participant

    Thank you for your reply,
    I tried to add ACF on the default product page, but still couldn’t read the dynamic tags.

    #586384

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. Also, send the admin access via the private area.

    Kind Regards

    #586392

    huaileiwang
    Participant

    thank you.

    #586527

    huaileiwang
    Participant

    Hello, I have checked my dynamic tags and thank you for helping me solve the problem. May I know what the reason is?

    #586642

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, I didn’t do anything, maybe it was cache.

    Let me know if you have sorted it out. Thank you for your time

    Kind Regards

    #586650

    huaileiwang
    Participant

    Sorry, the same issue has occurred again. But last night was indeed normal, so I thought you helped solve the problem.
    I still hope you can take the time to help me solve this problem. Thank you very much.

    #586957

    Luke Nielsen
    Keymaster

    Hello,

    Could you enable that ACF so I can check how it works on the Storefront theme? Currently, it looks like it is disabled – https://take.ms/bsq0F

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)