Unable to update the Basel theme

Hello Sir,

Here I am unable to update the Basel theme. Here you can see the error screenshot while I am going to update the theme.

http://prntscr.com/vfvfww

Thanks,
Anoop

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, let me know I will help to update.

Best Regards

Yes, I have followed this step but still when I click to update the theme via Appearance -> Themes or via Dashboard -> Updates. it shows me below error message.

http://prntscr.com/vfxniv

Thanks,
Anoop

Hello,

Before updating the theme I have deactivated the plugins and got the error the site does not work.

Please restore the site and disable the plugins not related to the theme.

Best Regards

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