Unable to update theme

We are unable to update the theme, we receive an error message.

Attachments:

You must be logged in to view attached files.

Updating Theme Woodmart (1/1)
Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=JMLOtRzCdeUtc85kydSICqTGCIlu4VYfKkntsElu1674609133…
Unpacking the update…
An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, feel free to contact us.

Best Regards.

[Author]

Posts