Unable to Update Woodmart Theme

Hi, I am unable to update the Woodmart theme installed on my site.

Error below:

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If you are still unable then provide the admin panel login and FTP details of the website.

Kind Regards

Hi,

I did the following instructions given but I am still unable to update the theme to its latest version.

[Luke Nielsen]

Hello,

Please, try to upload the theme from ThemeForest and set it via Appearance -> Themes -> Add new.

https://prnt.sc/to5mg0628kBf

Kind Regards

• This reply was modified 1 year, 11 months ago by Luke Nielsen.

Hi,

Thanks so much for the reply. I have been trying to upload the new version of the theme however I am unable to successfully do so as it just keeps loading. It’s more than an hour and still, it’s just loading and loading and loading, really nothing happens.

Hi, can you help me with this please?

[Luke Nielsen]

Hello,

Please, update your access to the admin panel (https://prnt.sc/HGQYqZX7YpKj) and provide the purchase code to the private area so we can try to do this for you.

Looking forward to collaborating with you.

Kind Regards

• This reply was modified 1 year, 11 months ago by Luke Nielsen.
• This reply was modified 1 year, 11 months ago by Luke Nielsen.

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