unable to use my Item Purchase Code in my domain https://www.ashimasalankaar.com

Hello Support Team,

Here I am unable to use my Item Purchase Code in my domain https://www.ashimasalankaar.com/. It shows me an error You have activated your purchase code more than 3 times. You are allowed to do this for two domains only. Check all your activations on our website in your account section. You are able to deactivate some domains there.

Please check the issue and resolve it as soon as possible also here I am sharing the screenshot for your reference.

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Hello,

Thank you very much for choosing our theme and for contacting us.

You can activate your theme twice for one and the same site: once on dev platform and once for live platform. Now you need to delete your activation in your ThemeForest profile. Then you will be able to activate your theme.

Best Regards

Hello Sir could you please guide me on how can I delete the activation in My ThemeForest profile. So that I am able to activate the theme.

how can I delete the activation in My ThemeForest profile? So that I am able to activate the theme.

Hello, Have any update on the below email.

It’s been a few hours and I haven’t heard back from you about my query.

Please have a read below email and reply to this email if you still need any help from my side please feel free to email me.

Hello,

I do apologize for my mistake.

Please enter the account on this forum and find the option https://gyazo.com/42653b7490539616abf85fbf959025da

Best Regards

[Author]

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