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unable update wood-mart theme

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #463131

    tradedubai88
    Participant

    There are showing errors when we go to update my theme

    Error – An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    see screenshot

    https://scrnli.com/files/AYaNhO2NulHcnR

    #463193

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #505281

    pixaware.co
    Participant

    Hi.. I tried both still my site faces the vulnerabilities and redirecting issue. I followed all the steps.

    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Unable to update the theme

    #505356

    Hello,

    Make the full backup of your site and update via FTP
    https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, then provide admin panel login and ftp details i will update the theme on your site.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)