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Update error

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  • #87887

    jnavarro
    Participant

    Hi, when i press update, i get the following error “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    #87893

    Hello,

    You need to update the theme manually. Here is information how to do that. https://xtemos.com/docs/woodmart/update-theme-2/

    If you have any problems or difficulties make the full backup of your site and make sure the admin access you provided earlier is workable.

    Best Regards

    #87988

    jnavarro
    Participant

    Hi Elise 🙂

    where can i find the last update? i bought it in themeforest and i just find the initial file

    #88016

    Hello,

    You should have the recent version in your Themeforest account in the Downloads tab.

    If you have activated the license you should have the option of automatic update https://xtemos.com/docs/woodmart/update-theme-2/

    If you still any problems, make the full backup of your site and let me know I will update.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)