Home Forums Basel support forum Update Error

Update Error

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #96501

    ZUZUVECHAX
    Participant

    Hi,
    I’m trying to update to new version but I get this error:
    PCLZIP_ERR_BAD_FORMAT
    please, can you help?

    #96572

    Hello,

    Please provide your site admin access and FTP and make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)