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Update Error

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  • September 3, 2020 at 10:12 am #223273

    HappyArtists
    Participant

    Hello,
    Im trying to update the theme but i get the error you see bellow and at the screenshot.
    “An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Thanks in advance

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    September 3, 2020 at 12:04 pm #223312

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please take a complete backup of the website and read the instructions provided in our detailed documentation on how to update the theme: https://xtemos.com/docs/woodmart/update-theme-2/

    If you are still unable then provide admin panel login and FTP details of the website to check it myself and help you out accordingly.

    Regard’s.
    Xtemos Studio.

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