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update fail

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  • #59286

    photize
    Participant

    Is it my end running a child ? nothing edited though
    sorry to be a pain 🙂
    Pho
    ps 1and1 uk

    zip errors

    #59329

    Artem Temos
    Keymaster

    Hi,

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    #59562

    photize
    Participant

    As requested

    today I also had this error maybe from the update?
    Warning: count(): Parameter must be an array or an object that implements Countable in……….
    I did update the PHP version to 7.2 as requested.
    Thanks
    Pho

    #59567

    Artem Temos
    Keymaster

    But according to the error log you sent, this issue is not related to our theme and comes with some of the installed plugins https://gyazo.com/1005c848a8bfbf8fea2bf92f77992d99

    #59569

    photize
    Participant

    Dear Artem
    I reset to 5.6 PHP and the error code is fine thanks maybe usefull information.
    pho

    the AS REQUESTED was for the “update fail” still in error
    thanks for the prompt response
    Pho

    #59576

    Artem Temos
    Keymaster

    You are welcome!

    #60272

    photize
    Participant

    Dear Artem
    Still not Updating by the way access is still valid?
    cheers
    Pho

    #60276

    Artem Temos
    Keymaster

    Hi,

    Could you explain what kind of error do you have now?

    Thank you

    #60327

    photize
    Participant
    #60363

    Hello,

    Please deactivate and activate the theme again and update to the recent versions. Here you will find instructions how to update: https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regard

    #61092

    photize
    Participant

    Just to let you know the update worked today ! with the buttion as I could not find the download for the manual update.
    cheers
    Pho

    #61106

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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