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Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) :

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  • #448101

    srinathchennupati
    Participant

    Hi Team,

    Unable to update the plugin, getting below error. please do the needful. thanks

    Error: Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Regards,
    Srinath

    #448150

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)