Update issue: PCLZIP_ERR_BAD_FORMAT (-10)

Hi,
trying to update the theme leads to the following error:
PCLZIP_ERR_BAD_FORMAT (-10) – Unable to find End of Central Dir Record signature

i tried unregister and register the license in WP dashboard – but the result is the same.

thx
Markus

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, please provide site admin and FTP access to the private area.

Best Regards

[Author]

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