Home › Forums › Basel support forum › Update theme
Update theme
- This topic has 11 replies, 2 voices, and was last updated 5 years, 3 months ago by
Elise Noromit.
-
AuthorPosts
-
September 23, 2019 at 6:36 pm #146190
OchukoParticipantGood evening, I am trying to update the theme and when i try to update the theme, it says “An error occurred while updating Basel: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” I was just wondering if you could help me out. Also on my other site, the that also uses this theme, the update is not showing. That website is “https://borntoruleonline.com/”
Attachments:
You must be logged in to view attached files.September 23, 2019 at 7:20 pm #146196
Elise NoromitMemberHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, provide FTP access to the private area.
Best Regards
September 24, 2019 at 1:49 pm #146347
OchukoParticipantI have tried that and it is still coming up with the same error code.
September 24, 2019 at 2:23 pm #146370
Elise NoromitMemberHello,
Your theme has been updated now successfully. Please specify the problem https://prnt.sc/pacigl
Best Regards
September 24, 2019 at 2:34 pm #146372
OchukoParticipantIt’s update on the site “ https://borntoruleonline.com/” however when I try to update it on my other site “swiftcutsonline.co.uk” it comes up with the error code.
September 24, 2019 at 7:44 pm #146400
Elise NoromitMemberHello,
Please make the full site backup and provide the FTP access.
Best Regards
September 25, 2019 at 5:24 pm #146628
OchukoParticipantThere you go
September 25, 2019 at 8:31 pm #146640
Elise NoromitMemberHello,
The theme has been updated.
Best Regards
November 15, 2019 at 9:55 pm #157157
OchukoParticipantGood evening. I was wondering, when you would upload and updated version of revolution slider to be downloaded.
November 16, 2019 at 10:15 am #157204
Elise NoromitMemberHello,
I suppose it will be uploaded by Monday. Now the current version is workable do not worry.
Best Regards
November 18, 2019 at 3:15 pm #157602
OchukoParticipantUnfortunately it still has not been uploaded.
November 18, 2019 at 4:18 pm #157618
Elise NoromitMemberHello,
Please check again the recent version of the Slider Revolution has been updated.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register