Updating Plugin: WPBakery Page Builder

Hi there,

I am trying to update WPBakery Page Builder from 6.13.0 to 7.0 in Appearance -> Install plugins.

But I am getting this answer back:
Downloading update from woocommerce-com-expired-18734001738633…
Download failed. The URL was invalid.

How can I update this plugin?

Thanks!

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi Elise,

Here you go.

Sorry, the last access site was the wrong one.

Hello,

Sorry for the delay, I still cannot log in to the site.

Please check the site admin access.

Best Regards

Hi Elise,

There was a problem with Google Site Kit plugin and WPML plugins.
I fixed the issues and now you can login to the site with the same details.

Best Regards,
Tuomo Nurkkala

Hello,

I still cannot log in.

Please check Appearance > Install plugins find WP Bakery page builder and press update.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

Okay, I dont know why you cant log in to my site. :/
The credentials are still the same.

I have attached fex images of what happens after I try to update the plugin.

Best Regards,
Tuomo Nurkkala

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I have this WPBakery update available in the Multisite environment as well. This update does not work either.
Should that be there as well?

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Hello,

Yes, this plugin is available for multisite. You need to install in the main Dashboard and make it network active.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

I tried this as well and it didn’t help.
It is complaining about my URL. Is there a place where I can check the URL’s?

Best Regards,
Tuomo Nurkkala

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Hello,

I tried to enter the site and I could not.

Please enter your account on https://xtemos.com/forums/

You can download the recent version of the WP Bakery page builder and then upload the plugin to Dashboard > Plugins > Add new > Upload.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

I dont know why you cant log in. :/

Thanks! I just downloaded the recent version of the WPBakery page builder plugin and I uploaded that to my sites.
This worked fine! 🙂

Best Regards,
Tuomo Nurkkala

You are welcome!

Wish you a wonderful day!

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