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Updating Theme Woodmart failed

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  • #486244

    Andre Ray
    Participant

    Hello. I was unable to update the theme from version 7.2.4 to 7.2.5. How can I update a theme?
    An error occurred while updating Woodmart: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.

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    #486303

    Hello,

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #486421

    Andre Ray
    Participant

    Hello. I did all the steps, but unfortunately it did not help me

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    #486425

    Andre Ray
    Participant

    remove

    #486568

    Hello,

    Make the full backup of your site and update via FTP
    https://xtemos.com/docs/woodmart/update-theme-2/

    If you still need help, then provide WP and FTP Admin Panel login details in a private content area of this topic so that I can update the Theme for you.

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)