Upload video as featured image

Hi

I try to upload MP4 video (1M) as featured image but it doesnt work

(video is in the wordpress media) but i cant attach it to a product page
same in the product gallery

is there anything i must set somewhere ?

thank you

Hello,

Please follow this guide and upload the video in the products:
https://xtemos.com/docs-topic/product-video/

If the issue remains, share the WP logins details so I can further check on your site and give you a possible solution.

Best Regards,

Hi

Images gallery :

I could add a video in the images gallery

if i understood well, i need to first add an image in the image gallery, and THEN i can add a video associated to this image right ? so that the video can show

Featured image / video

i just realized i had to select “native player” in the options so that the video can show as the featured image on single product page

am i right ?

thanks a lot

your theme is amazing, we have tested all your competitors, and Woodmart stands out from the competition

we will by more licenses for our clients

keep up the good work 🙂

Thank you

Hello,

Thank you so much for your kind words and support!

We’re truly glad to hear that Woodmart stands out for you—.

Yes, for the video inside the product image gallery, you need to first add an image to the gallery. After that, you can hover on that image and attach a video to it. This way, the video will be associated with that image and appear in the gallery when the customer views it.

Could you please share a screenshot of what you’re trying to achieve? That’ll help me understand better and guide you accordingly.

Best Regards,

Hi

ok for the product image gallery

for the featured image with video, it seems it will show as video only if i select “native player” in the options, i noticed that if i leave default video display = simplified, then the video wont show as featured image

so with native player selected, it works

do you confirm this behavior ?

and i could replicate something similar to this :

https://demo.woogallery.io/product/bubblecomfy-shoes-kids/

Hello,

Yes, the product image will appear with both video display types — Simplified and Native Player. However, if you want the video to appear and function like in the demo (inline playback as the featured image), you will need to select the Native Player option.

Simplified. With this type our theme adds simple buttons to control your video and hides native player interface.

Native player. Video is displayed with its native interface depending on the source of the video.

Best Regards,

[Author]

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