Home › Forums › WoodMart support forum › upsel
upsel
- This topic has 11 replies, 2 voices, and was last updated 3 years, 4 months ago by
Elise Noromit.
-
AuthorPosts
-
December 19, 2021 at 12:11 pm #340489
loraloraParticipantHello
Please tell me, I noticed that in the mobile version of the upsell, it is displayed a little differently.
For example: I have 2 upsell products in my product. In the mobile version, I see only 1 product, and the adjacent cell is empty. But the second product is hidden in the slider. It’s like there are actually three products in there, but one is hidden.
Please watch the video. What could it be, what setting could I have missed?
December 19, 2021 at 12:29 pm #340492
loraloraParticipant2 upselling question:
I have a tab “Guarantees and responsibility” – this is the last tab before the upsell (container related-and-upsells).
The problem is that the last link from the “Warranties and Liability” tab that leads to the “Exchange and Returns” page is somehow displayed several more times. In upsells (container related-and-upsells). I have recorded a video for you.
Please tell me what I could have done wrong?
December 19, 2021 at 4:26 pm #340520
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and product page URL with the problem.
Best Regards
December 25, 2021 at 6:58 pm #341884
loraloraParticipantHello! Thanks for the answer
Sorry, I cannot provide a password to login. But I can give a link to the site where the problem is encountered, maybe this will somehow help?
December 26, 2021 at 11:42 pm #341991
Elise NoromitMemberHello,
I have checked the product on my mobile and I see two products: https://gyazo.com/4a612548a4330100d9fcf20e6d8fd137 and https://gyazo.com/ddf8213f757d383d56e19f5cc6114696
I have also checked in the emulator and there are two products, what device do you use?
Best Regards
December 30, 2021 at 2:46 pm #342729
loraloraParticipantI recorded a video of the problem for you. and preassigned access rights
December 30, 2021 at 2:52 pm #342731
loraloraParticipantanother clarification: here is the content of my tab. there are no duplicate links.
December 30, 2021 at 3:41 pm #342757
loraloraParticipantI have updated admin rights, please see below
December 31, 2021 at 5:42 pm #342895
Elise NoromitMemberHello,
I am afraid, WoodMart does not influence the tabs and their content on the product page.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Happy New Year!
January 1, 2022 at 10:33 am #342942
loraloraParticipantpossible, but this tab (which contains the context) is created by your theme.
Happy New Year!
Attachments:
You must be logged in to view attached files.January 1, 2022 at 10:43 am #342944
loraloraParticipantI realized my stupid mistake, sorry!
everything works great, and it’s not the theme’s fault
the question can be closed))))January 2, 2022 at 2:38 pm #343041
Elise NoromitMemberHello,
We are glad you have solved the issue.
If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
The topic ‘upsel’ is closed to new replies.
- You must be logged in to create new topics. Login / Register