urgent bug woodmart please

hello, please help me there is a huge bug on our shop

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it happens only when you click on the filter brands logo

filter brand logo on the left sidebar

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area.

Best Regards

Here are the logins
Im begging you to be carefull please thank you in advance sooo much for the help

Hello,

Please check your credentials I cannot log in. Please disable all the plugins not related to the theme.

Best Regards

sorry here it is

I have the minimum plugin activated, the ones we really need

Hello,

The same I can not login, create a simple password with letters and figures

Best Regards

hello

ok sorry I dont know what went wrong i created this for you

hello, please let me know how long it will take approximatively because the website is so far broken because of plugins unactivated

Hello,

Please update the theme if it does not solve the problem, please provide FTP access to the private area.

Best Regards

the theme is with last update no ?

I gave you admin login and password I dont understand what exactly you need can you please explain me ?

Hello,

Your current version is 4.0.4. We have released 4.1.0. Please update the theme and provide the FTP access.

Best Regards

hello, the problem is fixed !!! thanks so much

but Ive lost all my loco translations ?

Hello,

Did you have a lot of translation, if not, insert them again and we suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder.

If you had a lot of translations, restore the site from the backup, re-save the translation in the proper folder and update again.

Best Regards

Can you tell me how to open that link in a new page please

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please, since the update I am not able to translte things with loco translate, you still have admin access, i get this error, and translations do not appear on the website

Erreur : Blank response from server

Hello,

This error does not influence on translations Search for products https://prnt.sc/p5qbkn

I see the same error in the Woocommerce translation https://prnt.sc/p5qd7y

Try to contact your host support on this issue.

Best Regards

i solved the issue with loco translate, only the link in previous question i cannot do thanks

Hello,

There is no option to configure opening the blog in a new window, unfortunately.

Best Regards

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