Home Forums WoodMart – Premium Template urgent bug woodmart please

This topic contains 20 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 11 hours ago.

Viewing 21 posts - 1 through 21 (of 21 total)
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    Posts
  • #143325

    EDEN
    Customer

    hello, please help me there is a huge bug on our shop

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    #143329

    EDEN
    Customer

    it happens only when you click on the filter brands logo

    #143332

    EDEN
    Customer

    filter brand logo on the left sidebar

    #143401

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area.

    Best Regards

    #143403

    EDEN
    Customer

    Here are the logins
    Im begging you to be carefull please thank you in advance sooo much for the help

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    #143483

    Hello,

    Please check your credentials I cannot log in. Please disable all the plugins not related to the theme.

    Best Regards

    #143503

    EDEN
    Customer

    sorry here it is

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    #143504

    EDEN
    Customer

    I have the minimum plugin activated, the ones we really need

    #143510

    Hello,

    The same I can not login, create a simple password with letters and figures

    Best Regards

    #143634

    EDEN
    Customer

    hello

    ok sorry I dont know what went wrong i created this for you

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    #143735

    EDEN
    Customer

    hello, please let me know how long it will take approximatively because the website is so far broken because of plugins unactivated

    #143741

    Hello,

    Please update the theme if it does not solve the problem, please provide FTP access to the private area.

    Best Regards

    #143744

    EDEN
    Customer

    the theme is with last update no ?

    I gave you admin login and password I dont understand what exactly you need can you please explain me ?

    #143746

    Hello,

    Your current version is 4.0.4. We have released 4.1.0. Please update the theme and provide the FTP access.

    Best Regards

    #143747

    EDEN
    Customer

    hello, the problem is fixed !!! thanks so much

    but Ive lost all my loco translations ?

    #143753

    Hello,

    Did you have a lot of translation, if not, insert them again and we suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder.

    If you had a lot of translations, restore the site from the backup, re-save the translation in the proper folder and update again.

    Best Regards

    #143766

    EDEN
    Customer

    Can you tell me how to open that link in a new page please

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    #143773

    EDEN
    Customer

    please, since the update I am not able to translte things with loco translate, you still have admin access, i get this error, and translations do not appear on the website

    Erreur : Blank response from server

    #143787

    Hello,

    This error does not influence on translations Search for products https://prnt.sc/p5qbkn

    I see the same error in the Woocommerce translation https://prnt.sc/p5qd7y

    Try to contact your host support on this issue.

    Best Regards

    #143788

    EDEN
    Customer

    i solved the issue with loco translate, only the link in previous question i cannot do thanks

    #143805

    Hello,

    There is no option to configure opening the blog in a new window, unfortunately.

    Best Regards

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