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URGENT EDITOR HOME PAGE ISSUE

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 3, 2018 at 4:32 pm #55888

    gzelasco
    Participant

    Could please check admin
    PAGE – HOME PAGE TOY
    Suddendly the page editor gone

    May 3, 2018 at 6:08 pm #55898

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme and check the issue again.

    Have you added any custom code?

    Please note there is new release 2.3.0 available. You can update

    Best Regards

    May 3, 2018 at 6:12 pm #55899

    gzelasco
    Participant

    I do not added costume code
    The bug only in the home page editor page, and also is not related to third parties plugins
    Can you please help me ?

    May 3, 2018 at 6:37 pm #55905

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and provide you FTP access we will check

    Best Regards

    May 3, 2018 at 6:42 pm #55906

    gzelasco
    Participant

    privat

    May 3, 2018 at 7:35 pm #55922

    Elise Noromit
    Member

    Hello,

    We have checked. If you delete all the content from the page everything is working properly. It means that you have added an element to an error. We recommend to get back to one of the previous version http://prntscr.com/jdcloi of the page and redo the elements, maybe you forgot to close the tag or something else.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)