Home Forums Basel support forum Urgent! Major problem with shop front pls help!

Urgent! Major problem with shop front pls help!

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #12683

    WorkerSmith
    Participant

    Hi Guys,

    We were busy enjoying adding products to your amazing Basel theme (the theme is fab!) and all of a sudden could not see anything on the shopfront and products in admin cannot be seen or accessed either. We’ve missed a deadline and wanted to catch up with work in the store this weekend and this came up! Can you please help us take a look and resolve it? Not sure why it happened, the theme seemed to be fine at first. Please see details below to login. Thanks you

    #12684

    Artem Temos
    Keymaster

    Hi,

    We see a Fatal error saying about the lack of memory on your server. Try to increase it http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Regards

    #12686

    WorkerSmith
    Participant

    Thank you so much for the fast response but it didn’t work, see more explanation about the issue below in private (we appreciate your help):

    #12692

    Artem Temos
    Keymaster

    This problem is not related to any of PHP files mentioned. If you can’t increase your PHP memory limit, then you need to contact hosting providers for help.

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)