Urgent Support Request: Sticky Menu Not Scrollable in Woodmart Theme

Hi Woodmart Support Team,

I hope you’re doing well.

We are currently using the Woodmart theme for our e-commerce website, and we have encountered an issue with the sticky menu functionality. The sticky menu is not scrollable, which creates a problem when we have multiple products listed under various categories. As the menu remains fixed and doesn’t allow scrolling, users are unable to view all the menu items.

This is a critical issue for us, especially since we plan to add many more products in the future, which will increase the number of items in the menu.

Kindly look into this and resolve the issue at the earliest. I am happy to provide login credentials and any other required access for you to check and fix the issue.

Please let us know once it is resolved. Your prompt support is greatly appreciated.

Hello,

The issue occurs because your menu item length is too long. We recommend reorganizing your navigation using a mega menu for better structure.

You can create a mega menu using your page builder and split your items into columns. Here’s a guide to help you:https://xtemos.com/docs/woodmart/create-menu-2/

Best Regards,

Thank you for your response.

However, your suggestion to reduce the menu size is not a practical solution for us. We are building an e-commerce website that will include multiple product categories and a growing number of items under each. Simply reducing the menu size does not solve the usability issue, especially for users on small desktop screens or smaller devices.

What we need is a vertically scrollable sticky menu by default, so that users can easily access all menu items without limitations. This is essential for a better user experience and smoother navigation.

Even with a few menu items, the current setup is not user-friendly across all device sizes. We have already requested this issue more than two days ago, and it is delaying our website launch. Kindly prioritize this request and provide a proper solution by making the sticky menu scrollable vertically.

Please take action on this as soon as possible and confirm once it’s resolved. We are ready to provide login credentials if needed for implementation.

Looking forward to your quick support.

Hello,

We understand your requirement for a vertically scrollable sticky menu; however, due to how the sticky navigation and dropdown menus are structured, enabling vertical scroll on the sticky navigation would unfortunately cut off dropdowns and submenus, breaking essential navigation behavior.

To provide a scalable, user-friendly solution for your expanding menu, we strongly recommend using a mega menu layout. Mega menus allow:

Grouping items into multiple columns and Scrollable dropdowns.

Here’s a quick guide on how to set that up: https://xtemos.com/docs/woodmart/create-menu-2/

If you need assistance implementing a mega menu with scrollable dropdowns or customizing it further, we’d be happy to help.

Best Regards,

Please Implement a mega menu with scrollable. I want, it must be scrollable because we will add few more menu in that menu. Please do it from your end. I already share the login details with you. Please understand the urgency.

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

.whb-header-bottom .wd-dropdown {
    overflow-y: scroll !important;
     max-height: 300px;
}

This code will add the scrollbar to your sub-menu items under the header menu.
Like this: https://ibb.co/4gtTKQY4

To add the scrolling in the sticky navigation menu, use this code.

.wd-sticky-nav .wd-nav-vertical{
max-height:100% !important;
overflow-y:scroll !important;
}

Best Regards,

Thanks for your support.

Hello,

You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

Posts