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Urget
- This topic has 13 replies, 2 voices, and was last updated 4 years, 3 months ago by Elise Noromit.
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August 28, 2020 at 9:10 pm #221974
ahmedParticipantMy website appear on mobile Wrong , all ghing wrong on mobile version after update
August 28, 2020 at 9:31 pm #221984
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Something is wrong with your site now: https://prnt.sc/u7qh2e
Do you check the site on real devices or in the browser?
Best Regards
August 28, 2020 at 9:55 pm #221995
ahmedParticipantafter update theme all transliteration for theme back again to English , before update theme i was translate some of theme to Arabic by Loco after update some of them back to English
August 28, 2020 at 10:42 pm #221999
ahmedParticipanti test on mobile , all thing on mobile and also all icons is wrong line wishlis icon add to compare
open website on mobile and check with your selfAugust 28, 2020 at 10:46 pm #222000
ahmedParticipantwhat is you send to me !!!!!!!!!!!!!!!!!!
https://prnt.sc/u7qh2eits NOT my website
my website is
imtenanarabia.comAugust 29, 2020 at 8:55 am #222064
Elise NoromitMemberHello,
1. The loss of translation does not relate to our theme. We suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder. And you don’t need to add anything to the config file.
2. Our theme is responsive on mobile. Some of the elements change their view and location
3. As for the icons,
Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.
Please and make sure that your site URL has been correctly inserted (HTTPS/HTTP) in the Dashboard > Settings > General
Best Regards
August 29, 2020 at 12:03 pm #222093
ahmedParticipantagain please try understand me
after i update theme all icons change see print screen in attached for example icons resister not right icon login not rightalso in right menu i was translate (BROWSE CATEGORIES) before update BUT after update back English
August 29, 2020 at 12:05 pm #222095
Elise NoromitMemberHello,
Please provide the site admin access to the private area.
Best Regards
August 29, 2020 at 12:40 pm #222102
ahmedParticipantPlease check Private Content
August 29, 2020 at 2:28 pm #222110
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.
Best Regards
August 29, 2020 at 7:15 pm #222127
ahmedParticipantDone all plugins deactivate and still icons Wrong and theme Arabic version only wrong on mobile
August 29, 2020 at 7:25 pm #222128
ahmedParticipantPlease i need solve problem urgently my site have many problem after update theme
August 29, 2020 at 9:18 pm #222144
ahmedParticipantall thing right now
ThanksAugust 30, 2020 at 8:05 am #222177
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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