v6 popup

Hi,

I have updated to v6 today and the Elementor popup stopped working. Please let me know if you know if you know about the issue?

Thanks

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi,

This site is a client site and I have checked it again and again. You update causing Elementor popup to stop working.

Please check this.

Thanks.

Please disable all plugins that are not related to our theme and provide us your admin access so we can check it. We are not able to do anything without your website access.

Please see the details.

Could you please create a test page with this popup in the content? We need to check how it works with the default WordPress theme. This issue seems to be related to the plugin itself and not to our theme.

It is related to your theme as:
1. It was working fine before the update to V6.
2. I have just add a Twenty Sixteen theme as you can see for yourself, it is working great with this one.

Please check the link and see that the popup will not work with yours, but will work with Twenty Sixteen.

Thank you for your help!

OK, please send us your admin access so we can check this.

I sent it to you in my previous message, but please see it again here. Thanks.

This account doesn’t have administrator rights. We can’t do anything with it.

please try again. I set you an admin now. sorry about this.

We have resaved Theme Settings and not it works well. Please, check from your side.

Works perfect. Thanks a lot!

Great, you are welcome!

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