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Variable product drop-down menu

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  • #331253

    HLon
    Participant

    Hello, when I create attributes for product variable.
    On the front end, my varibla appear as a list and not as a drop-down menu. Can you help me ?

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    #331259

    HLon
    Participant

    For information, I updated theme 6.2.
    I have made the return on version 6.1.4 the beug has disappeared.

    on version 6.2 the bug appears when creating a new attribute.

    #331286

    Hello,

    The attribute can be drop-down by default, text as shown on your screen, and swatches. Please check this manual: https://xtemos.com/docs/woodmart/variable-products-swatches/

    If the problem persists even after you have properly configured, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #331371

    HLon
    Participant

    We have a development version. I reinstall woodmart 6.2

    I confirm that the bug and create since the update.

    Url with the Creation of attributes and terms on woodmart 6.1.4

    https://dev.floracbd.fr/produit/test-produits/

    Url with Creation of attributes and terms on 6.2

    https://dev.floracbd.fr/produit/test-produit-2/

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    #331617

    Hello,

    I do not see the Wooommerce Product tab: https://gyazo.com/a43a45507e449a6e19dd6c570d129044

    Please give me the admin rights. I will check to deactivating the plugins.

    Best Regards

    #331665

    HLon
    Participant

    Whoops ! It is rectified. you have full access

    #331746

    Hello,

    Please confirm the permission for plugins deactivation, switching to the parent theme. Provide the access to the plugins. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #331831

    HLon
    Participant

    You now have access to extensions. You can deactivate plugins.

    #332071

    Hello,

    I do not see the Plugins tabs. Please provide the rights to this tab.

    Best Regards

    #332173

    HLon
    Participant

    I confirm that the extensions are income

    #332463

    Hello,

    Please update the theme till the recent version and then check on the parent theme. https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regard s

    #332529

    HLon
    Participant

    Thank you for your reply.
    I have updated the woodmart version 6.2.3. Indeed the bug has disappeared.

    Thank you again for your investment.

    Best regards.

    #332571

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 13 posts - 1 through 13 (of 13 total)

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