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Variable product drop-down menu
- This topic has 12 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.
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AuthorPosts
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November 11, 2021 at 6:05 pm #331253
HLonParticipantHello, when I create attributes for product variable.
On the front end, my varibla appear as a list and not as a drop-down menu. Can you help me ?Attachments:
You must be logged in to view attached files.November 11, 2021 at 6:45 pm #331259
HLonParticipantFor information, I updated theme 6.2.
I have made the return on version 6.1.4 the beug has disappeared.on version 6.2 the bug appears when creating a new attribute.
November 11, 2021 at 11:51 pm #331286
Elise NoromitMemberHello,
The attribute can be drop-down by default, text as shown on your screen, and swatches. Please check this manual: https://xtemos.com/docs/woodmart/variable-products-swatches/
If the problem persists even after you have properly configured, deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
November 12, 2021 at 10:13 am #331371
HLonParticipantWe have a development version. I reinstall woodmart 6.2
I confirm that the bug and create since the update.
Url with the Creation of attributes and terms on woodmart 6.1.4
https://dev.floracbd.fr/produit/test-produits/
Url with Creation of attributes and terms on 6.2
https://dev.floracbd.fr/produit/test-produit-2/
Attachments:
You must be logged in to view attached files.November 13, 2021 at 3:02 pm #331617
Elise NoromitMemberHello,
I do not see the Wooommerce Product tab: https://gyazo.com/a43a45507e449a6e19dd6c570d129044
Please give me the admin rights. I will check to deactivating the plugins.
Best Regards
November 14, 2021 at 9:03 am #331665
HLonParticipantWhoops ! It is rectified. you have full access
November 14, 2021 at 6:33 pm #331746
Elise NoromitMemberHello,
Please confirm the permission for plugins deactivation, switching to the parent theme. Provide the access to the plugins. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
November 15, 2021 at 7:45 am #331831
HLonParticipantYou now have access to extensions. You can deactivate plugins.
November 15, 2021 at 9:39 pm #332071
Elise NoromitMemberHello,
I do not see the Plugins tabs. Please provide the rights to this tab.
Best Regards
November 16, 2021 at 8:44 am #332173
HLonParticipantI confirm that the extensions are income
November 17, 2021 at 9:01 am #332463
Elise NoromitMemberHello,
Please update the theme till the recent version and then check on the parent theme. https://xtemos.com/docs/woodmart/update-theme-2/
Best Regard s
November 17, 2021 at 12:29 pm #332529
HLonParticipantThank you for your reply.
I have updated the woodmart version 6.2.3. Indeed the bug has disappeared.Thank you again for your investment.
Best regards.
November 17, 2021 at 2:54 pm #332571
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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